These Terms of Use govern access to and use of all online systems, portals, applications, websites, and digital services managed or provided by the City Human Resource Management Office (CHRMO). By accessing or using any CHRMO online system or service, the user agrees to comply with these terms and all applicable laws, rules, regulations, and office policies.

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1. Purpose of Use

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CHRMO online systems and services are provided solely for lawful, official, and authorized purposes related to human resource management, recruitment, employment processing, employee services, record management, leave administration, payroll-related services, training, service records, and other related government transactions. Users may access these systems only for legitimate purposes connected to official CHRMO functions and services.

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2. User Responsibility

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Users are responsible for ensuring that all information, records, documents, and data they submit are true, accurate, current, and complete. Any false, misleading, altered, or fraudulent submission may result in denial of access, suspension of transaction processing, administrative action, or other lawful measures as may be appropriate.

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Users are likewise responsible for maintaining the confidentiality of their login credentials, account information, and access details. Any activity performed through a registered account shall be presumed to have been made by the authorized account holder, unless proven otherwise through proper verification.

 

3. Account Access and Security

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Access to CHRMO online systems may require account registration, authentication, and verification. Users must not share their account credentials, allow unauthorized persons to use their accounts, or attempt to gain access to records, functions, or services beyond their authorized permissions.

CHRMO reserves the right to suspend, restrict, disable, or terminate access to any account or service when there is reason to believe that security has been compromised, false information has been submitted, misuse has occurred, or these Terms of Use have been violated.

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4. Acceptable Use

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Users agree to use CHRMO online systems and services in a responsible, respectful, and lawful manner. Users shall not:

• Use the system for unlawful, fraudulent, or unauthorized purposes;

• Submit false, misleading, malicious, or harmful content;

• Attempt to bypass security controls or gain unauthorized access to accounts, records, or system functions;

• Interfere with the operation, performance, or availability of any CHRMO online service;

• Copy, alter, misuse, or distribute system data, records, or materials without proper authority;

• Introduce viruses, malicious scripts, or any harmful activity that may damage the system or compromise information security.

 

5. Data Privacy and Confidentiality

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All personal data and information collected, processed, stored, accessed, and managed through CHRMO online systems shall be handled in accordance with applicable privacy, confidentiality, records management, and security policies of the office, as well as other relevant laws and regulations.

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Users acknowledge that the use of CHRMO online systems may involve the collection and processing of personal and transaction-related information necessary for official government purposes. CHRMO shall implement reasonable safeguards to protect such information from unauthorized access, disclosure, misuse, alteration, or loss.

 

6. Records, Retention, and Disposal

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Records submitted, generated, or processed through CHRMO online systems may be retained, archived, reviewed, or disposed of in accordance with the office’s records retention and disposal policies, applicable laws, and government auditing and records management requirements. Users acknowledge that submitted records may form part of official CHRMO files and government records.

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7. Service Availability

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CHRMO makes reasonable efforts to maintain the availability, integrity, and reliability of its online systems and services. However, uninterrupted access is not guaranteed at all times. Temporary downtime, delays, maintenance activities, system upgrades, technical issues, or force majeure events may affect service availability without prior notice.

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CHRMO shall not be held liable for temporary inaccessibility, delays, or interruptions beyond reasonable control, provided that reasonable efforts are undertaken to restore service and protect system integrity.

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8. Limitation of Use and System Changes

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CHRMO reserves the right to update, modify, suspend, restrict, or discontinue any part of its online systems, features, functions, requirements, or services at any time, when necessary for operational, legal, administrative, technical, or security reasons.

CHRMO likewise reserves the right to verify submitted information, require additional supporting documents, reject incomplete or unauthorized transactions, and enforce reasonable controls to protect the integrity of its systems and records.

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9. Violations, Sanctions, and Enforcement

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Any violation of these Terms of Use, misuse of the systems, unauthorized access, attempt to compromise security, submission of fraudulent information, or improper handling of records may result in appropriate sanctions and enforcement actions, subject to applicable laws, rules, and due process requirements.

 

Possible sanctions may include, but are not limited to:

• Warning or notice of violation;

• Temporary suspension or restriction of account access;

• Permanent disqualification or termination of access to CHRMO online systems and services;

• Rejection, cancellation, or invalidation of submitted transactions or requests;

• Administrative investigation or disciplinary action, when applicable;

• Endorsement to the proper office or authority for appropriate legal action, where warranted.

 

CHRMO reserves the right to take necessary action to protect its systems, records, personnel, and users from misuse, abuse, fraud, or security threats.

 

10. Acceptance of Terms

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By accessing or using any CHRMO online system or service, the user confirms that they have read, understood, and agreed to these Terms of Use. Continued use of the system constitutes acceptance of any applicable policies, guidelines, procedures, and future updates related to CHRMO digital services.

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CHRMO remains committed to ensuring that all online systems and services are used in a secure, lawful, and responsible manner in support of efficient, reliable, and trustworthy public human resource service delivery.